If you have questions, please provide an email address (preferred method) or a phone number. Questions will usually be responded to within one business day.
The most common reason for not receiving a reply is an incorrectly typed email address. Please take the time to check yours carefully.
If you are inquiring about a particular product, please include the product item number, item name or a description of the item.
Orders to Canada and the USA take on average 3 - 8 business days (with some exceptions for remote locations). If you are inquiring about a tracking number for your order, please be sure to supply us with your order confirmation number and the date of your order.